The quality of conflict-management controlling is one of the sucess metrics within the conflict-management process. Further it is a elementary task of executives who are responsible for conflict management.
Depending on how good the conflict-management strategy and planning are, reacting on unforeseen circumstances and taking the right decisions comes more or less naturally to the responsible executives. Aside from a solid strategy decision makers need a reliable navigation system that gives an overview of the positions and correlations of the elements of conflict management.
 Conflict-Management Improvement
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Deutsche Version
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